Forward Deployment Engineer Manager – Commercial (Hybrid)

McCain Foods; Toronto; Hybrid; CAD 112,000 - 149,000; Full time

Benefits offered by this job

Health coverage

Retirement savings benefits

Leave support

Job summary

McCain Foods is seeking a Forward Deployment Engineer Manager - Commercial to set FDE standards, coach the community, and lead the Portfolio FDE talent pool. Reporting to the VP, AI, the role balances hands-on engagements with strategic practice leadership to drive measurable business outcomes across AI deployments.

The position focuses on establishing capability frameworks, hiring, and ensuring Responsible AI compliance, with collaboration across AI Platform, Governance, and business sponsors.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred.
• 10+ years of experience leading complex business, technology, or customer-facing engagements.
• 3+ years leading a practice, function, or team of senior individual contributors.
• 3+ years supporting Commercial functions (Sales, Revenue Growth, Customer Solutions, etc.).

Responsibilities

• Establish and maintain the FDE capability framework, role definition, and development pathways across McCain.
• Coach, mentor, and develop Forward Deployment Engineers through structured feedback and career development.
• Lead hiring, talent calibration, performance management, and workforce planning for the Portfolio FDE organization.
• Oversee assignment of FDE resources across Portfolio business areas, aligning skills with priorities.
• Lead select AI and digital transformation engagements quarterly while modeling best practices as a player-coach.
• Partner with Commercial FDE leaders to establish consistent standards, practices, and quality expectations.
• Collaborate with AI Platform & Engineering, Knowledge Engineering, Deployment & Enablement, and Governance leaders to deliver enterprise AI initiatives.
• Develop reusable playbooks, engagement methodologies, and operating standards to improve delivery effectiveness.
• Ensure engagements comply with McCain’s Responsible AI, security, risk management, and governance requirements.
• Represent the FDE practice with senior business leaders and executive stakeholders, driving adoption and enterprise impact.

Education

Bachelor’s degree in Computer Science or Engineering

Job description

McCain Foods is seeking a Forward Deployment Engineer Manager - Commercial to set FDE standards, coach the community, and lead the Portfolio FDE talent pool. Reporting to the VP, AI, the role balances hands-on engagements with strategic practice leadership to drive measurable business outcomes across AI deployments.

The position focuses on establishing capability frameworks, hiring, and ensuring Responsible AI compliance, with collaboration across AI Platform, Governance, and business sponsors.