Forward Deployed Engineer (Solution Delivery) - North America

Trackunit; London; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Opportunities for internal growth

Hybrid working arrangement

Support for professional development

Job summary

A SaaS technology company is looking for a Forward Deployed Engineer to implement the IrisX platform. This role requires over 5 years of experience in Full‑Stack Engineering, strong coding skills, and excellent customer-facing abilities. The engineer will focus on enabling customer adoption, integrating solutions, and using data skills for analytics. The position offers a flexible, hybrid workplace in Canada or the US, alongside opportunities for growth and collaboration in a diverse team.

Qualifications

• 5+ years of experience in Full‑Stack Engineering or similar roles.
• Strong coding skills in JavaScript/TypeScript.
• Experience with API integration and data engineering.

Responsibilities

• Configure and deploy IrisX solutions for customer adoption.
• Develop across front‑end, back‑end, and cloud components.
• Build integrations with various systems ensuring data security.
• Enable analytics and reporting through data science skills.
• Lead training sessions to embed IrisX in workflows.
• Manage project timelines and delivery with stakeholders.
• Channel customer feedback into product improvements.

Skills

Full‑Stack Engineering

JavaScript/TypeScript

APIs (GraphQL, REST)

Data Engineering

Customer-facing delivery

Data science/ML (Spark, Python, SQL)

Job description

Join to apply for the Forward Deployed Engineer (Solution Delivery) – North America role at Trackunit.

At Trackunit, our IrisX industry cloud platform unlocks insights, benchmarks, and innovation on top of connected construction data. We’re searching for a Solution Delivery Engineer who ensures IrisX is not only implemented, but fully adopted and driving measurable business value.

Who are you ideally?

• 5+ years of experience as a Full‑Stack Engineer, Solution Engineer, or Technical Consultant in SaaS, IoT, or data‑driven environments with exposure to customer‑facing delivery.
• Strong coding skills (e.g., JavaScript/TypeScript).
• Familiarity with APIs (GraphQL, REST) and webhook integration.
• Hands‑on experience with data engineering concepts and exposure to data science/ML (e.g., Spark, Python, SQL).
• Strong customer‑facing skills – able to translate technical work into business outcomes and build trust with stakeholders.
• Passion for solving complex challenges in real‑world, industrial contexts.
• Willingness to travel within the region to support customer engagements.

Primary responsibilities

• Engineer for Adoption: Configure, extend, and deploy IrisX solutions so customers can use them from day one.
• Full‑Stack Development: Work across front‑end, back‑end, and cloud components to tailor and scale platform rollouts.
• Integrations & Data Pipelines: Build APIs, data flows, and integrations with ERP, CRM, and fleet systems, ensuring secure, reliable data exchange.
• Applied Data: Use data engineering and data science skills to enable analytics, benchmarking, and reporting use cases.
• Customer Enablement: Lead workshops, training, and coaching sessions that embed IrisX into customer workflows.
• Project Ownership: Manage timelines and technical delivery in collaboration with internal engineering teams and customer stakeholders.
• Continuous Improvement: Capture customer feedback and channel insights into the IrisX product roadmap.

Our hiring process

• Virtual meet and greet with Leonhard Fricke, Vice President of Field Engineering and hiring manager.
• Personality‑based interview requiring a Hogan assessment prior to the interview.
• Assignment‑specific interview: prepare a case study and present it to relevant colleagues.
• Reference checks and background checks if needed.
• Offer presentation and walk‑through.

What’s in it for you?

• Join a cross‑functional, collaborative team of consultants, account executives, data scientists, engineers, and developers.
• Work in an agile SaaS business with opportunities for internal growth.
• International environment with regular check‑ins and social events.
• Support for personal and professional development through training, coaching, and mindfulness.
• Flexible, hybrid working arrangement with full IT support.
• Turning the Tide. Trackunit is committed to an inclusive workplace; we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status.

Location: Choose to work in our Ontario or Chicago hubs, or remotely from anywhere in Canada or the US. Flexible setup designed for high‑impact collaboration.

We’ll be reviewing applications starting in January, so please submit your application now.