Forward Deployed Engineer, Infrastructure Specialist (Public Sector)

Cohere; Ottawa; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Open and inclusive culture

Weekly lunch stipend

Full health and dental benefits

100% Parental Leave top-up

Personal enrichment benefits

Remote-flexible work arrangements

6 weeks of vacation

Job summary

Cohere is seeking a Deployment Engineer in Ottawa to lead the integration of AI solutions in partnership with Canadian public sector organizations. This full-time role requires hands-on experience with Kubernetes and enterprise software deployment in cloud environments. Candidates should have strong communication skills, familiarity with security and compliance requirements, and enjoy problem-solving in dynamic settings. Enjoy competitive benefits and a flexible work environment that values diversity and inclusion.

Qualifications

• Experience working directly with customers.
• Experience in deploying enterprise software in cloud environments.
• Proven experience with production Kubernetes clusters.
• Familiarity with CI/CD pipelines.
• Strong expertise in cloud infrastructure.

Responsibilities

• Lead end-to-end deployment of North in cloud environments.
• Partner with IT teams to assess security requirements.
• Engage customers to deliver solutions that exceed expectations.
• Design deployment strategies according to client needs.
• Troubleshoot deployment-related technical issues.

Skills

Customer engagement

Enterprise software deployment

Kubernetes administration

DevOps practices

Cloud infrastructure expertise

Networking and virtualization

Canadian public sector compliance

Tools

Kubernetes

Git

Azure

AWS

GCP

Job description

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

About North:

North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.

Why This Role?

Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack.

This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors.

We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI.

Location: Ottawa, 20-40% travel anticipated.

Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered.

More information about Canadian Security Clearance can be found here.

In this role, you will:

• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.

• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.

• Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations

• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.

• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.

You may be a good fit if:

• You have experience with and enjoy working directly with customers

• You have experience deploying enterprise software in private/hybrid cloud environments

• You have proven experience administering production Kubernetes clusters and expertise with Helm

• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control

• You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization

• You excel in fast-paced environments and can execute while priorities and objectives are a moving target

• Familiarity with Canadian public sector security and compliance requirements (e.g., data sovereignty, access controls).

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

• An open and inclusive culture and work environment
• Work closely with a team on the cutting edge of AI research
• Weekly lunch stipend, in-office lunches & snacks
• Full health and dental benefits, including a separate budget to take care of your mental health
• 100% Parental Leave top-up for up to 6 months
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
• Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
• 6 weeks of vacation (30 working days!)