Forward Deployed Engineer (Infrastructure Specialist, North America)

Cohere; Canada; Remote; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Six weeks paid vacation

Equity / stock options

Insurance premiums covered (health,_d请

Job summary

Cohere is seeking an experienced engineer to lead enterprise deployments of North in private cloud and on-premises environments across Canada. You will collaborate with enterprise IT teams, configure architectures, test solutions, and drive secure rollouts for industries like finance, healthcare and telecom.

The role emphasizes working directly with customers, maintaining high quality, and delivering deployments that meet data privacy and security standards.

Qualifications

• Experience deploying enterprise software in private/hybrid cloud environments.
• Thrives in fast-paced environments with shifting priorities.
• Strong cloud infrastructure experience (Azure, AWS, GCP), networking and virtualization.
• Production Kubernetes administration and Helm expertise.
• Familiarity with DevOps, CI/CD, and Git.
• Experience working directly with customers.

Responsibilities

• Lead end-to-end deployment of North in private cloud and on-premises environments.
• Plan, configure, test and roll out deployments for clients.
• Design deployment strategies tailored to client needs with security in mind.
• Troubleshoot deployment issues to minimize downtime.
• Partner with enterprise IT to assess infrastructure and data management.

Skills

Cloud platforms

Kubernetes

Networking

Virtualization

CI/CD

Git

Customer engagement

DevOps practices

Tools

Kubernetes

Helm

Git

Job description

• This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications
• As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications
• Our esteemed clients include industry leaders like RBC, Dell, and LG CNS
• We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI
• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices
• Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards
• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime

Benefits

• Six weeks’ paid vacation
• Equity / stock options
• RRSP, 401(k), and Pension Scheme contributions
• Coverage for 100% of your insurance premiums across health, dental, vision, and travel
• Additional coverage for accessing mental health providers/services
• Six months of fully paid parental leave, including adoption and surrogacy
• Financial support for egg freezing and IVF in Canada and the UK
• A monthly fitness and wellness allowance
• Globally dispersed company that supports a remote work culture
• A $2,000 annual education benefit for professional development
• A weekly stipend for meals when working remotely and catered lunch when working from one of our global offices
• A monthly arts and culture allowance
• A monthly quality time allowance

Requirements

You have experience deploying enterprise software in private/hybrid cloud environmentsYou excel in fast-paced environments and can execute while priorities and objectives are a moving targetYou have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualizationYou have proven experience administering production Kubernetes clusters and expertise with HelmFamiliarity with DevOps practices, CI/CD pipelines, and tools like Git for version controlYou have experience with and enjoy working directly with customers