Foreman

Brandt Group of Companies; Vernon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading equipment company in Vernon is seeking a Foreman to oversee daily operations in the Service Department. The successful candidate will manage technicians, ensure quality repair work, and maintain a commitment to customer service. Experience in service management and strong supervisory skills are essential for this role. Join a dynamic team dedicated to excellence in service delivery.

Qualifications

• Experience in service management or supervisory positions.
• Strong communication skills with customers and team members.
• Ability to maintain work quality and control expenses.

Responsibilities

• Organize and supervise the work of technicians.
• Ensure quality control of repair work.
• Maintain a clean and organized work environment.
• Advise and mentor service technicians.

Skills

Supervisory skills

Customer service

Organizational skills

Job description

Overview

Brandt Tractor Ltd is currently seeking a Foreman reporting to our Vernon Construction & Forestry location.

The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Vernon Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs.

Responsibilities

• Responsible for the organization of the work performed and quality control
• Supervise the work of service technicians
• Maintain an organized, clean work environment
• Advise and mentor technicians
• Commitment to customer service and service excellence
• Ability to communicate and work effectively with customers, the service team, and other branch personnel
• Establish & maintain an on-call field schedule
• Converse with the customers and operators on the phone, email, or in person
• Manage costs and ensure profitability of the department
• Opening and closing work orders, preparing work orders for warranty
• Other duties as required