Food Services Manager Full Time Temporary

The Wellington Long Term Care & Retirement Home; Hamilton; Presencial; CAD 59.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Employee benefits

Employee perks

Employee and Family Assistance Program

Matching RRSP contribution

Personal and professional growth

Descripción de la vacante

The Wellington Long Term Care & Retirement Home in Hamilton, ON, is seeking a Food Services Manager to lead dietary operations, manage resources, and ensure high-quality resident dining experiences. This temporary leave coverage role reports to the Executive Director and drives quality improvement within regulatory standards.

The starting salary is CAD 65,000 per year, with competitive benefits and opportunities for professional growth.

Formación

• Active CSNM member or registered dietitian
• Comprehensive knowledge of long-term care concepts and philosophies
• Excellent interpersonal and communication skills
• Minimum 2 years of managerial experience in LTC
• Knowledge of HACCP
• Clear vulnerable sector screening within 6 months and recent TB/Chest X-ray
• Two supervisory references required
• Proof of vaccines as recommended

Responsabilidades

• Participate in town hall meetings and ensure open communication between staff
• Lead the Food Service team and rollout menu cycles
• Chairs Resident Food Committee meetings
• Liaise with a Registered Dietitian to provide resident nutrition care
• Complete budgeting, invoices, and variance reporting
• Track inventory and order food twice weekly
• Ensure meals support optimal quality of life for residents and social dining occasions
• Ensure compliance with Public Health and LTC standards

Conocimientos

Person-centered approach

Written communication

Verbal communication

Conflict management

Leadership

Educación

CSNM Certificate

Descripción del empleo

Posting Details

• Posted on November 4, 2026

Locations

• Hamilton, ON L9A5H3, CAN (On-site)

Job Details

• Requisition #: FOODS004688
• Salary: $65,000 CAD per year
• Full-Time
• Dietary

Description

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate who shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Food Services Manager reports to the Executive Director and provides leadership in all aspects of the dietary operation within established legislative and professional standards, manages human, material, and fiscal resources, and monitors the quality of care and services delivered to clients through effective quality improvement activities.

Wage Rate:

The starting annual salary is $65,000.

Vacancy:

This is a temporary leave coverage.

Responsibilities:

• Participating in town hall meetings
• Ensures open communication between staff and other team members
• Support and promote a team approach
• Conduct departmental meetings and in-services training in the department
• Encourage participation in the Home’s committees/teams
• Mentoring new staff and students
• Ongoing delivery of customer service with staff, residents, families, and the public
• Ensuring an optimal quality of life for each resident by providing well-balanced meals
• Ensure mealtimes are a social occasion and involve all team members
• Ensures compliance with Public Health and Ministry of Long-Term Care standards and regulations
• Understands the home’s Continuous Quality Improvement Program and participates in departmental auditing.
• Required to participate in the improvement of the indicators and achieve satisfactory results.
• Utilizes equipment and supplies within budgetary constraints
• Reports faulty equipment and ensures lock/tag out is practiced.
• Completes invoices and variance reporting
• Participates in the budgeting process in collaboration with Executive Director
• Responsible for tracking inventory of food/drinks as well as ordering food twice per week and then ensuring that items arrived from food orders are in good condition.
• Leads the Food Service team with delivering pleasurable dining experiences to Residents
• Lead the roll out of menu cycles
• Chairs the Resident Food Committee meetings
• Provides verbal or written endorsement regarding changes in resident status to the Food Services Team
• Liaise with a Registered Dietitian to provide resident nutrition care
• Complete scheduled assessments and quarterlies of low and moderate nutrition risk residents
• Complete required documentation and updates on Residents Point-of-Service communication tools
• Attends annual care conferences or special care conferences
• Participates in Joint Food Service Managers Meetings
• Completes required annual education
• Other duties as assigned and or indicated in the Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

• Active member of the Canadian Society of Nutrition & Management (CSNM) or a registered dietitian
• Comprehensive knowledge of long-term care concepts and philosophies
• Excellent interpersonal and communication skills
• Previous managerial experience in a long-term care setting an asset
• Policy and program development
• Good judgment & decision-making, solving problems & resolving conflicts skills
• Has at least 2 years of experience
• Knowledgeable of the Ministry of Long-Term Care and Public Health’s rules, regulations, policies, and procedures.
• Knowledgeable about Hazard Analysis Critical Control Procedures (HACCP)
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Clear vulnerable sector screening (within the last 6 months), recent TB test results (within the last 6 months) or Chest X-ray (within the last 1 year),
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Matching RRSP contribution
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacyconscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers andpromoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

Skills

• Person-centered approach Expert
• Written Communication Expert
• Verbal Communication Expert
• Conflict Management Skills Expert
• Decision Making Skills Expert
• Interpersonal Skills Expert
• Leadership Skills Expert
• Understanding of LTC Concepts & Philosophies Expert
• Managerial Experience in LTC Expert
• Organizational Skills Expert
• Understanding Policy and Policy Development Expert
• Works Well Under Pressure Expert
• Problem Solving Skills Expert

Preferred

College or better.

Licenses & Certifications

Required

CSNM Certificate

Preferred

Registered Dietitian