food services manager

Government of Canada; Duncan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A governmental organization in Duncan, British Columbia seeks a qualified individual to oversee operations and manage staff. Responsibilities include planning daily operations, monitoring performance, and providing top-notch customer service. Candidates must have a secondary school graduation certificate and 3-5 years of relevant experience. Strong communication and interpersonal skills are essential.

Benefits

Dental plan

Qualifications

• 3 to 5 years of relevant experience required.
• Ability to supervise staff and manage operations effectively.
• Experience in customer service and addressing complaints.

Responsibilities

• Monitor revenues to determine labour cost.
• Plan and organize daily operations.
• Recruit and train staff.
• Provide excellent customer service.

Skills

Client focus

Attention to detail

Excellent oral communication

Excellent written communication

Dependability

Organized

Team player

Flexibility

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

Location

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people

Additional Information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan