Food Services Attendant (CUPE) - Future Opportunity - Markham Site

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community healthcare provider in Markham is seeking a part-time Food Services Attendant to ensure excellent meal service and patient satisfaction. Responsibilities include meal preparation, delivery, and maintaining a sanitary work environment. Applicants should have a Food Handlers Certification and customer service experience. The role involves working rotating shifts and potentially picking up additional shifts as needed.

Qualifications

• Current Food Handlers Certification through the local health unit or equivalent is required.
• Strong customer service skills with previous food service experience preferred.
• Demonstrated good attendance and work performance.

Responsibilities

• Provide excellent customer service and meal delivery to patients.
• Prepare and label food products for patient meals.
• Ensure work area and equipment are clean and sanitary.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Ability to work under pressure

Education

Minimum Grade 10 education or equivalent

Tools

Food Handlers Certification

Handheld tablet devices

Job description

Future Opportunity - Food Services Attendant (Part Time, Part Time Temporary or Casual)

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Who we are :

Oak Valley Health is one of Ontario’s leading community hospitals. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond.. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

Who you are :

You are an innovative and patient centered individual who provides excellence within their profession

You are a team player with excellent communication, critical thinking and customer service skills

You have vision, flexibility, transparency, honesty and practicality

You are organized, accurate, able to multi task and meet deadlines

You support the patient experience, your colleagues and others cultural and spiritual beliefs

You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage

What we need :

The Food Services Attendant play a vital role in patient satisfaction related to meals through the Steamplicity system. Your major responsibilities will include :

• Providing excellent customer service to patients through meal selection, preparation and delivery
• Production / portioning / preparing / labeling of food products for patient meals and nourishments
• Assembling patient meals according to patient diets
• Collecting food items from fridges and freezers for Steamplicity according to meal tally’s
• Delivery of meals and pick up of soiled trays on patient units
• Working in dishroom, strip trays, empty garbages, clean and maintain garburator
• Active participation in health and safety and quality control activities of the department, e.g. taking temperatures of equipment and food, following food safety regulations, using proper personal protective equipment as needed
• Providing excellent service to patients and customers by following scripting and Key words according to department standards
• Ensuring your work area and equipment are tidy, clean and sanitary
• Following department policies, procedures and Steamplicity standards at all times

In this position, the successful candidate may work a variety of assignments within the department (i.e. Steamplicity, Dish room, Cleaner, Pot wash, and Production).

Work Schedule :

The successful candidate would be working rotating shifts (Evenings 3 : 45PM-7 : 30PM & Days 5 : 45AM-2 : 45PM) and would need to have ability to work alternate weekends required. Ability to pick up additional shifts as needed. Please note schedules may change due to operational needs.

Compensation :

Band CU01 : $21.40 - $23.34 per hour

Physical Demands :

• Continuous bending, lifting, reaching and standing for long periods during the shift
• Extensive walking
• Pushing patient food carts through hallways and patient units
• Fast pace work environment
• Exposure to heat and cold i.e. walk in fridges and freezers

What you bring to Oak Valley Health :

• Current Food Handlers Certification through the local health unit or equivalent REQUIRED.
• Minimum Grade 10 education or equivalent
• Strong customer service skills; previous related food service experience is preferred
• Proficient computer skills; previous experience with hand held tablet devices is a definite asset
• Evidence of good initiative and problem solving
• Strong communication (written and verbal), interpersonal, organizational and prioritizing skills
• Demonstrated ability to work independently as well as a member of the team
• Demonstrated good attendance and work performance record with the ability to maintain these same standards
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies health and safety legislation and best practices and completing relevant mandatory education as required