Food Service Worker(s) (Extended)

Vancouver Island University; Nanaimo; On-site; CAD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive benefit plan

Paid holiday time

Professional development opportunities

Desirable pension plan

Job summary

Vancouver Island University is seeking Food Service Workers to support the daily operations of its food service outlets. This position involves front-line customer service in a high-volume cafeteria, maintaining cleanliness, cash handling, and assisting in catering events.

The ideal candidate will have a high school diploma, customer service experience, and the ability to thrive in a busy environment. VIU offers a comprehensive benefits package and ample professional development opportunities.

Qualifications

• Minimum one year of recent related experience in a food service or customer service environment.
• Demonstrated ability to provide excellent customer service in a high-volume setting.
• FoodSafe Level I and Serving It Right certifications are preferred.

Responsibilities

• Provide front-line customer service in a high-volume cafeteria environment.
• Process transactions using a computerized point-of-sale system accurately.
• Maintain cleanliness of service areas and assist with catering events.

Skills

Customer service

Cash handling

Food service support

Communication skills

Ability to lift up to 50 lbs

Adaptability to tasks

Knowledge of FoodSafe Level I

Experience with point-of-sale systems

Education

High school diploma or equivalent

Job description

Duties:

Food Service Workers support the day-to-day operations of VIU's food service outlets by providing customer service, cash handling, food service support, and maintaining clean and well-stocked service areas. This role operates in a high-volume environment and plays a key part in delivering a positive experience to students, staff, and visitors.

• Provide front-line customer service in a high-volume cafeteria environment, including engaging with customers, responding to inquiries or concerns, and supporting sales through product knowledge and suggestive selling
• Process transactions using a computerized point-of-sale system, handle cash and electronic payments accurately, and support opening and closing procedures including cash balancing
• Support food service operations by portioning food, replenishing food and beverage stations, and assisting with service activities as directed
• Maintain cleanliness and sanitation of servery, dining areas, and equipment, including operating dishwashing equipment
• Receive, stock, rotate, and merchandise products, ensuring service areas are organized, stocked, and visually maintained
• Assist with the setup, service, delivery, and cleanup of catering events as required

Required Qualifications:

• High school diploma or equivalent
• Minimum one year of recent related experience in a food service or customer service environment
• Experience operating a computerized point-of-sale system
• Demonstrated ability to provide excellent customer service in a high-volume setting
• Ability to perform multiple tasks and adapt to changing priorities
• Strong communication and interpersonal skills
• Ability to stand for extended periods and lift up to 50 lbs
• FoodSafe Level I and Serving It Right

Preferred Qualifications:

• Experience in institutional or campus food service
• Catering or event service experience
• Experience with merchandising and product display

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity‑seeking groups to self‑identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity‑seeking group will not lead to advantageous treatment of a candidate who is not qualified.