Food Service Team Lead — Training, Quality & Customer Care

Tim Hortons; Timmins; On-site; CAD 35,000 - 50,000; Full time

Job summary

A food service establishment in Timmins, Ontario, is seeking a supervisor to oversee the activities of food staff. Responsibilities include training staff, ensuring quality service, addressing customer complaints, and maintaining records. Candidates should have a secondary school graduation certificate and some experience in the field. The position offers health and dental benefits and requires availability for shifts.

Benefits

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Gratuities

Qualifications

• Secondary (high) school graduation certificate.
• 7 months to less than 1 year of experience.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.
• Demonstrate professionalism in customer service.
• Provide supervisory experience.

Job description

A food service establishment in Timmins, Ontario, is seeking a supervisor to oversee the activities of food staff. Responsibilities include training staff, ensuring quality service, addressing customer complaints, and maintaining records. Candidates should have a secondary school graduation certificate and some experience in the field. The position offers health and dental benefits and requires availability for shifts.