Food Service Supervisor, Full Time

Compass-Group; Milton; On-site; CAD 23,000 - 33,000; Full time

Job summary

Compass-Group in Milton, Canada, is seeking a Food Service Supervisor to assist the Manager on duty and coordinate activities of associates in the food service department. The role involves supervising multiple units, overseeing menu production, scheduling, hiring, and training staff.

You will resolve labour relations issues with guidance, track inventories and costs, and maintain high standards of customer service while ensuring HACCP, QA, and WHMIS compliance.

Qualifications

• One year of strong operation food industry management experience.
• Health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent communication skills (written and verbal).

Responsibilities

• Assist the Manager on duty with coordinating activities of associates within the food service department.
• Supervise multiple food service units and oversee shift operations.
• Supervise production of menu items, ensure cash readings, manage associates, schedule staff hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues and track weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to café patrons and address issues promptly.
• Ensure compliance with Compass’ Quality Assurance and Health and Safety Program, WHMIS and OHSA.
• Coordinate workplace inspections and WHMIS training; report accidents to head office.
• Ensure HACCP standards are followed in food preparation.

Job description

Description

The hourly wage is $20.34. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be ourFood Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent communication skills (written and verbal).