food service supervisor

barBurrito; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

Une chaîne de restauration rapide à Winnipeg recherche un gestionnaire pour superviser le personnel et garantir des services de qualité. Vous serez responsable de la formation, de la gestion des plaintes et de la coordination des activités du personnel. Un certificat de fin d'études secondaires et une expérience de 1 à 2 ans en service alimentaire sont requis. Ce poste offre une occasion de travailler dans un environnement dynamique à temps plein.

Qualifications

• 1 à 2 ans d'expérience en service alimentaire.
• Capable de travailler dans un environnement rapide sous pression.
• Attention aux détails et capacité à respecter des délais.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Superviser et coordonner les activités du personnel.
• Former le personnel sur les tâches et la sécurité.
• Gérer les plaintes des clients.
• Préparer le budget et les estimations de coûts.

Skills

Communication orale excellente

Souci du client

Flexibilité

Travail d'équipe

Education

Certificat de fin d'études secondaires

Job description

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week
• Education :
• Expérience :

Education

• Secondary (high) school graduation certificate

Work setting

• Food service establishment
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities