food service supervisor

Indian Food Corner Inc.; Winnipeg; On-site; CAD 35,000 - 50,000; Full time

Job summary

Un restaurant local à Winnipeg, Manitoba, recherche un superviseur de restaurant permanent. Le candidat idéal doit posséder un certificat d'études secondaires et avoir 1 à 2 ans d'expérience en restauration. Il seront responsables de la supervision et de la formation du personnel tout en veillant à maintenir la qualité du service et à gérer le budget. Un fort accent sur le service client et la capacité à travailler sous pression sont essentiels.

Qualifications

• 1 à 2 ans d'expérience en restauration.
• Capacité à superviser une équipe de 5-10 personnes.
• Compétences en gestion de la qualité et des budgets.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Superviser et coordonner les activités du personnel.
• Former le personnel sur les tâches et la sécurité.
• Préparer le budget et les estimations des coûts.
• Traiter les plaintes des clients.
• Maintenir des dossiers de stock et de ventes.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Job Details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week
• Education
• Expérience

Education

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Kitchen and food service helpers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities