food service supervisor

COPPER CHIMNEY RESTAURANT; Winnipeg; On-site; CAD 30,000 - 40,000; Full time

Job summary

A reputed restaurant in Winnipeg is seeking a dedicated supervisor to coordinate food preparation activities. The ideal candidate will have at least a secondary school graduation certificate and 1-2 years of experience. Responsibilities include managing staff, addressing customer concerns, and maintaining operational records. This role is critical to ensuring high-quality service in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience in a relevant role.
• Ability to supervise and coordinate the activities of staff.
• Experience in managing customer concerns and maintaining records.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff preparing and portioning food.
• Train staff in job duties and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Prepare budget and cost estimates.
• Address customer complaints and concerns.
• Maintain records of stock and sales.
• Supervise assembly of trays and delivery of food trolleys.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Supervision

• 16-20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities