food service supervisor

Tony's Pasta & Seafood House; Whitehorse; On-site; CAD 45,000 - 55,000; Full time

Job summary

A local restaurant in Whitehorse, Yukon is seeking a restaurant supervisor. You will oversee food preparation staff, ensure quality control, and address customer complaints. The ideal candidate has at least 1 year of experience, strong customer service skills, and a secondary school graduation certificate. This full-time role requires flexibility and the ability to work in a fast-paced environment.

Qualifications

• Experience supervising and coordinating food preparation staff.
• Ability to train staff in sanitary and safety procedures.
• Minimum of 1 year experience in a restaurant setting.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Maintain quality control standards for food and service.
• Address and resolve customer complaints.

Skills

Supervision

Customer service

Food quality control

Interpersonal skills

Flexibility

Education

Secondary school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare food order summaries for chef
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week