food service supervisor

Dominos Pizza; Whitehorse; On-site; CAD 40,000 - 50,000; Full time

Job summary

A pizza chain in Canada is seeking a Supervisor to manage food service operations, including staff supervision, customer service, and adherence to quality standards. The ideal candidate will have experience in the food industry with excellent interpersonal skills and a commitment to quality service. This position requires standing for long periods and the ability to work under pressure, with a schedule of 35 to 40 hours per week.

Qualifications

• 1-2 years of experience in a food service environment.
• Ability to train and supervise staff.
• Client-focused and excellent communication skills.

Responsibilities

• Establish methods to meet work schedules.
• Supervise staff activities in food preparation.
• Train staff in job duties and safety procedures.
• Address customers' complaints.

Skills

Supervision and coordination

Customer service

Food safety procedures

Cashiering duties

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Food service establishment
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
• Perform cashiering duties

Supervision

• 3-4 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week