food service supervisor

SBMC HOLDINGS LTD. a / o Tim Hortons; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading food service provider in Victoria is seeking a Restaurant Supervisor to oversee daily operations at a busy coffee shop. The ideal candidate will have experience in food service management, excellent communication skills, and the ability to work in a fast-paced environment. Responsibilities include supervising staff, maintaining quality standards, and addressing customer concerns. This position offers a permanent role with competitive hours.

Qualifications

• 1 to 2 years of experience in food service or kitchen environment.
• Ability to work in a fast-paced environment and under pressure.
• Strong attention to detail and ability to manage time effectively.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff preparing food.
• Train staff in job duties and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Ensure food and service meet quality control standards.
• Address customer complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Tools

First Aid Certificate

Food Safety Certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Food service establishment
• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 16-20 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Screening questions

• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?

Experience

• 1 year to less than 2 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week