food service supervisor

Surrey Hospitality Inc DBA Triple Os Burger Restaurant; Surrey; On-site; CAD 35,000 - 50,000; Full time

Job summary

A local restaurant in Surrey is seeking a supervisor to oversee food preparation staff. Responsibilities include managing staff, ensuring food quality, addressing customer complaints, and maintaining operational records. The ideal candidate should possess a secondary school diploma and have at least 1 year of supervisory experience. The role requires excellent interpersonal and communication skills and the ability to work under pressure.

Qualifications

• 1 year to less than 2 years of experience supervising food preparation staff.
• Ability to work in a fast-paced environment and under pressure.
• Must be an efficient team player.
• Willingness to address customer complaints and ensure service quality.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Estimate required ingredients and supplies for meals.
• Maintain quality control standards for food and service.
• Address customer complaints and ensure a satisfactory dining experience.
• Supervise assembly of trays and establish work schedules.

Skills

Supervisory skills

Interpersonal skills

Oral communication

Teamwork

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Establish work schedules
• Perform same duties as workers supervised

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week