food service supervisor

Kelseys; San Juan de Terranova; On-site; CAD 32,000 - 45,000; Full time

Job summary

Un restaurant populaire à San Juan de Terranova recherche un responsable de restaurant pour superviser et coordonner les activités du personnel. Le candidat idéal doit avoir au moins deux ans d'expérience dans un environnement de restauration, un certificat de fin d'études secondaires, et être capable de gérer le service à la clientèle dans un cadre dynamique. Ce poste permanent offre des horaires de travail de 35 à 40 heures par semaine.

Qualifications

• Deux ans à moins de trois ans d'expérience dans le domaine.
• Doit connaître les genres culinaires de l'établissement.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Surveiller et coordonner les activités du personnel.
• Former le personnel aux procédures de sécurité et d'hygiène.
• Assurer que la nourriture répond aux normes de qualité.
• Gérer les plaintes des clients.

Skills

Service à la clientèle

Compétences interpersonnelles

Attention aux détails

Education

Certificat de fin d'études secondaires

Job description

Work details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week

Education

• Secondary (high) school graduation certificate

Work site environment

• Noisy
• Odours

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Establish work schedules
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Provide customer service
• Prepare and serve specialty food at customers' tables
• Take orders and relay to kitchen and bar staff
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Supervision

• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability

Screening questions

• Are you available for the advertised start date?
• Do you have previous experience in this field of employment?

Experience

• 2 years to less than 3 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities