food service supervisor

DAIRY QUEEN; North Bay; On-site; CAD 40,000 - 50,000; Full time

Job summary

Un restaurant de restauration rapide à North Bay, Canada, cherche un gestionnaire pour superviser les opérations sur site. Les responsabilités incluent la gestion du personnel, le service client et le maintien des normes de qualité alimentaire. L'employé idéal a un certificat de fin d'études secondaires et d'excellentes compétences interpersonnelles.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Réquisitionner des aliments et des fournitures de cuisine.
• Superviser et coordonner les activités du personnel.
• Former le personnel sur les tâches et la sécurité.
• Assurer que la nourriture respecte les normes de qualité.
• Répondre aux plaintes des clients.
• Maintenir des dossiers de stock et de ventes.
• Préparer des résumés de commandes alimentaires.
• Vérifier l'assemblage des plateaux.
• Vérifier la livraison des chariots de nourriture.
• Établir des horaires de travail.

Skills

Compétences interpersonnelles efficaces

Excellente communication orale

Flexibilité

Esprit d'équipe

Initiative

Education

Certificat de fin d'études secondaires

Job description

Job Details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week
• Education :
• Expérience :

Education

• Secondary (high) school graduation certificate

Work site environment

• Noisy

Work setting

• On-site customer service
• Bakery

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Experience

• Will train

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)
• Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities