food service supervisor

Harvey's; Niagara Falls; On-site; CAD 40,000 - 55,000; Full time

Job summary

A restaurant chain is seeking a Supervisor to oversee food preparation staff, establish work methods, and ensure customer satisfaction. The ideal candidate has a secondary school certificate and 1-2 years of relevant experience. Responsibilities include training staff, managing schedules, and addressing any concerns. This is a permanent position in a fast-paced environment located in Niagara Falls.

Qualifications

• 1 to 2 years of experience in a supervisory role.
• Ability to work in a fast-paced environment.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co‑ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years

Work Site Environment

• Noisy

Work Setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 1 to 2 people
• 3‑4 people
• 5‑10 people

Work Conditions and Physical Capabilities

• Fast‑paced environment
• Tight deadlines
• Walking

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous‑owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Work Term

• Permanent

Work Language

• English

Hours

• 30 to 44 hours per week