food service supervisor

Government of Canada; Kitchener; On-site; CAD 30,000 - 45,000; Full time

Job summary

A governmental organization in Kitchener, Canada is seeking a Food Service Supervisor. The role involves supervising food preparation staff, ensuring quality service, and addressing customer concerns. Applicants should have a secondary school graduation certificate and around 7 months of experience in food service. Key personal qualities include client focus and interpersonal skills. This position is strictly on-site with no remote work options.

Qualifications

• 7 months to less than 1 year of experience in food service.
• Ability to supervise and coordinate food preparation activities.
• Knowledge of sanitation and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate staff preparing food.
• Train staff in job duties and safety procedures.
• Estimate required ingredients and supplies.
• Ensure food meets quality control standards.
• Address customer complaints or concerns.
• Maintain records of stock and sales.
• Prepare food order summaries for the chef.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• Food service counter attendants and food preparers

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player