food service supervisor

Dairy Queen Grill and Chill; Kelowna; On-site; CAD 35,000 - 45,000; Full time

Job summary

A well-known fast-food restaurant in Kelowna is seeking a Supervisor to manage the activities of food preparation staff, ensure quality service, and train new employees. The ideal candidate should have a secondary school graduation certificate and 1-2 years of relevant experience. This role requires excellent communication skills, flexibility, and the ability to work in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of relevant experience required.
• Fluent in English for communication.
• Able to work in a fast-paced environment and under pressure.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of food preparation staff.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food and service meet quality control standards.
• Address customer complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week