Food Service Supervisor

Tim Hortons; Hammonds Plains; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular coffee and fast food chain is seeking a Supervisor in Hammonds Plains, Nova Scotia. The role involves leading a team to deliver excellent customer service, ensuring operational efficiency, and maintaining a positive work environment. Ideal candidates will have supervisory experience in food service, strong communication skills, and a passion for the brand. Join a fun, flexible team committed to community service.

Benefits

Flexible scheduling

Employee discounts

Comprehensive Training

Affordable Health & Dental Benefits

Incentive and recognition programs

Qualifications

• Previous supervisory or leadership experience in fast-paced food service.
• Flexibility to work various shifts including weekends and holidays.
• Tim Hortons experience is considered an asset.

Responsibilities

• Supervise and motivate team members, providing guidance and support.
• Ensure adherence to Tim Hortons standards for quality, service, and cleanliness.
• Manage food costs by helping to minimize waste.
• Provide exceptional customer service.

Skills

Strong communication and interpersonal skills

Excellent customer service skills

Ability to multitask and prioritize

Teamwork

Education

Food handlers certification

Job description

Job Description

About Us

We're a bustling Tim Hortons location passionate about serving our community with delicious coffee, baked goods, and exceptional service. We pride ourselves on creating a positive and energetic work environment where teamwork and growth are valued. If you're a motivated leader with a passion for the Tim Hortons brand, we want to hear from you!

Job Summary

As a Tim Hortons Supervisor, you'll play a vital role in ensuring our team delivers outstanding customer experiences and maintains efficient operations. You'll lead by example, fostering a positive atmosphere and supporting team members to achieve their best.

Hours of shifts would be 6-3, 7-4pm, 8-5, 12-8pm, 2-11pm

Responsibilities

• Team Leadership :
• Supervise and motivate team members, providing guidance and support.
• Assist in training new employees and providing ongoing coaching.
• Delegate tasks effectively and ensure smooth workflow.
• Address team member concerns and resolve conflicts professionally.
• Maintain a positive and respectful work environment.
• Operational Excellence :
• Ensure adherence to Tim Hortons standards for quality, service, and cleanliness.
• Manage food costs by helping to minimize waste.
• Monitor and maintain equipment functionality.
• Handle cash transactions and maintain accurate records. Conduct refunds when required
• Ensure all health and safety guidelines are being followed.
• Customer Service :
• Provide exceptional customer service and resolve customer issues promptly.
• Ensure consistent and efficient service during peak hours.
• Help ensure all Drive Thru Time targets are met.
• Maintain a welcoming and friendly atmosphere.
• Administrative Duties :
• Complete daily and weekly logs as required.
• Assist the store manager with other tasks as needed.

Qualifications

• Previous supervisory or leadership experience (preferably in a fast-paced food service environment).
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to work effectively in a team environment.
• Ability to multitask and prioritize tasks.
• Basic computer skills.
• Flexibility to work various shifts, including mornings, evenings, weekends, and holidays.
• A passion for the Tim Hortons brand.
• Food handlers certification (or willingness to obtain).
• Tim Hortons experience is considered an asset.

Benefits

• A fun and supportive team environment.
• Flexible scheduling.
• Opportunities for growth and advancement.
• Employee discounts.
• Comprehensive Training.
• Free uniforms and parking.
• Affordable Health & Dental Benefits (Over 20 hrs / week).
• Incentive and recognition programs.

THIS RESTAURANT IS NOT ON A BUS ROUTE- OWN TRANSPORTATION IS REQUIRED

About the Company

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.