food service supervisor

Winona Pizza Hut; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local pizza restaurant in Hamilton is seeking a Food Service Supervisor. The role involves supervising staff, ensuring food quality, and addressing customer concerns. Candidates should have a high school diploma and 1–2 years of experience in the food service industry, along with strong interpersonal skills. This permanent position requires flexibility and the ability to work in a fast-paced environment.

Qualifications

• 1-2 years of experience in a related food service position.
• Ability to supervise a team of food service staff.
• Excellent communication skills for addressing customer complaints.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff preparing food.
• Train staff in job duties, sanitation, and safety.

Skills

Client focus

Efficient interpersonal skills

Team player

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Site Environment

• Noisy

Work Setting

• Willing to relocate
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Transportation / Travel Information

Own transportation

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week