food service supervisor

Tim Horton's; Guelph; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee shop chain in Guelph is seeking a Food Service Supervisor to oversee staff and ensure quality service. Responsibilities include establishing work schedules, training staff, and addressing customer concerns. Candidates should possess a secondary school graduation certificate and have experience in food service. This permanent role offers 35 to 40 hours of work per week.

Qualifications

• 1 year to less than 2 years of experience in food service.
• Ability to supervise and coordinate activities of staff.
• Skills in training staff in job duties and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff.
• Address customers' complaints or concerns.
• Prepare budget and cost estimates.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting

• Food service establishment
• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Dependability

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

Additional Details

• Work Term : Permanent
• Work Language : English
• Hours : 35 to 40 hours per week