food service supervisor

Tim Hortons; Grande Prairie; On-site; Full time

Job summary

A leading coffee and fast food chain in Grande Prairie is seeking a Supervisor to ensure guest satisfaction and manage operations. The ideal candidate will oversee training and daily activities for a team, ensuring compliance with company standards and delivering excellent service. This role offers competitive pay, flexible schedules, and opportunities for growth.

Benefits

Flexible schedules

Competitive wages

Health and Dental benefits

Growth opportunities

Team Scholarship Program

Qualifications

• Previous supervisory experience in Quick Service is preferred.
• Tim Hortons experience is an asset.
• Must be friendly and outgoing.

Responsibilities

• Train and supervise team members in food safety procedures.
• Act as Cash Manager during shifts.
• Ensure the restaurant meets quality and service standards.
• Assist in scheduling team members to maintain coverage.

Skills

Customer service

Team leadership

Food safety procedures

Cash management

Job description

Overview

As a Supervisor at Tim Hortons, your top priority is guest satisfaction! Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.

The following provides an overview of the basic responsibilities of a Supervisor :

You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.

You must be available to work all shifts - Opens, Mid day and Closing Shifts.

Minimum 32 hours per week

Responsibilities

• Train, monitor and reinforce food safety procedures to team members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-through’s to ensure restaurant is ready to open / close and / or rush-ready.
• Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
• Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains / exceeds all customer service standards.
• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
• Follow up and ensure resolution of guest-related issues as needed.

For high performing Shift Supervisors, there may be growth opportunities into Restaurant Managment. We'd love to learn about you - apply today!

Why work for us?

• Amazing team
• Great pay
• Flexible schedules
• Competitive wages
• Comprehensive training
• Incentive and recognition programs
• Team Tim Horton’s Scholarship Program
• Community involvement
• Health and Dental benefits offered to Qualifying employees
• Amazing growth opportunities!
• And more...

REQUIREMENTS

• Tim Hortons experience an asset
• Must be able to lift 25 lbs
• Previous supervisory experience in Quick Service
• Friendly and outgoing
• Flexible schedule

ABOUT THE COMPANY

Job applicants responding to this posting may be applying to a Tim Hortons restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.