food service supervisor

Harvey's Restaurant 2282; Fredericton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A local food service establishment in Fredericton is seeking a supervisor to coordinate food preparation and ensure quality service. Responsibilities include managing staff, addressing customer concerns, and maintaining operational records. Candidates must have a secondary school graduation certificate and relevant experience in food service. Strong communication and interpersonal skills are essential. This position offers team-building opportunities and supports newcomers and Indigenous people.

Benefits

Team building opportunities

Support for newcomers and refugees

Support for Indigenous people

Qualifications

• 1-2 years of supervisory experience in food service.
• Must have knowledge of culinary genres.
• Ability to manage a team of 5-10 staff.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of food preparation staff.
• Train staff in duties and safety procedures.
• Estimate ingredients and supplies for meal prep.
• Ensure food and service meet quality standards.
• Address customer complaints.
• Maintain records of stock and sales.
• Prepare and submit reports.
• Establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Smart Serve

Job description

Job Details

• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work site environment

• Noisy
• Odours
• Hot

Work setting

• Food service establishment
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 5‑10 people
• Food service counter attendants and food preparers

Certificates, licences, memberships, and courses

• Smart Serve

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on‑call work?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
• Do you have experience working in this field?

Other benefits

• Team building opportunities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross‑cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous‑owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers