food service supervisor

Pho King Restaurant; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local restaurant in Edmonton seeks a skilled Supervisor to oversee food preparation and staff activities. The ideal candidate has a secondary school graduation certificate and 1-2 years of experience in a similar role. Responsibilities include establishing work schedules, training staff, maintaining quality control, and addressing customer complaints. This position offers a fast-paced work environment and requires excellent communication skills.

Qualifications

• 1 year to less than 2 years of experience in a related field.
• Ability to supervise and coordinate staff activities.
• Experience in customer service and food safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Education

Secondary (high) school graduation certificate

Work setting

• Coffee shop
• Restaurant
• Catering firm
• Bakery

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week