food service supervisor

Tim Hortons; Delta; On-site; CAD 45,000 - 55,000; Full time

Job summary

A popular food service establishment in Delta seeks a supervisor to oversee food preparation staff. This role includes estimating supplies, ensuring quality service, and addressing customer complaints. Applicants should have a secondary school graduation certificate and 1-2 years of relevant experience.

Qualifications

• 1 year to less than 2 years or equivalent experience.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Education

Secondary (high) school graduation certificate

Job description

Job Details

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years or equivalent experience

Tasks

• Supervise and co‑ordinate activities of staff who prepare and portion food
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Government Programs

• Recognized employer

Support for Persons with Disabilities

• Participates in a government or community program or initiative that supports persons with disabilities
• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (e.g. housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (e.g. facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (e.g. Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for Youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on‑the‑job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous People

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with Indigenous communities, Indigenous‑owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for Visible Minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (e.g. anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross‑cultural training to create a welcoming work environment for members of visible minorities