food service supervisor

Government of Canada; City of Lacombe; On-site; CAD 40,000 - 60,000; Full time

Job summary

A government organization in Lacombe, Alberta, is seeking a supervisor for on-site customer service in a restaurant environment. The successful candidate will oversee staff, ensure food quality, and address customer concerns. Required qualifications include a secondary school graduation certificate and 1 to 2 years of experience. The role offers benefits such as group insurance, and work will be completed at the physical location without remote options.

Benefits

Group insurance benefits

Other benefits

Qualifications

• 1 to 2 years of experience in a relevant field.
• Training staff in job duties, sanitation, and safety procedures.
• Ability to maintain records of stock, repairs, sales, and wastage.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff.
• Ensure food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Hot

Work setting

• On-site customer service
• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits Financial benefits

• Group insurance benefits

Other benefits

• Other benefits