food service supervisor

ONroute; Cambridge; On-site; CAD 35,000 - 45,000; Full time

Job summary

A food service outlet in Cambridge, Canada is seeking a Supervisor to oversee staff activities, ensure quality control, and address customer needs. The ideal candidate will have a secondary school diploma and 1–2 years of experience in the food service industry. This role requires strong communication and interpersonal skills, operating in a physically demanding environment with set schedules without remote options.

Benefits

Dental plan

Health care plan

Registered Retirement Savings Plan (RRSP)

Qualifications

• 1 to 2 years of experience in food service required.
• Ability to work in fast-paced and demanding environments.
• Knowledge of quality control standards in food preparation.

Responsibilities

• Supervise and coordinate activities of food service staff.
• Estimate ingredient and supplies for meal preparation.
• Address customers' complaints or concerns.

Skills

Supervision and coordination skills

Training staff

Client focus

Excellent oral communication

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site. Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Wet/damp
• Hot

Work setting

• Fast food outlet or concession

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Registered Retirement Savings Plan (RRSP)