food service supervisor

Marble Slab Creamery Canada; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular ice cream shop in Calgary is looking for a dedicated supervisor to lead staff in meal preparation and ensure quality service. The position requires at least 1 year of experience, a secondary education, and effective training and customer service skills. This role is strictly on-site, aiming to maintain a high standard of food quality and customer satisfaction.

Qualifications

• 1-2 years experience in food service management.
• Ability to train staff on safety and sanitation procedures.
• Skills in customer service and quality control.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff.
• Train staff in job duties, sanitation and safety procedures.
• Estimate required ingredients and supplies.
• Ensure food quality standards are met.
• Address customer complaints.
• Maintain records of stock and sales.

Skills

Supervision

Training

Customer service

Quality control

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work arrangement: On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Additional information

Work conditions and physical capabilities

• Fast-paced environment