food service supervisor

Lima Restaurants Ltd.; Burnaby; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local restaurant chain in Burnaby, BC, is looking for a Food Service Supervisor to manage staff and ensure high-quality food and service. Candidates should have a high school diploma and at least a year of experience in food service supervision. Responsibilities include training staff, addressing customer complaints, and maintaining quality standards. This fast-paced role requires strong interpersonal skills and the ability to work under pressure.

Qualifications

• 1 year to less than 2 years of experience in food service supervision.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate staff activities.
• Train staff in job duties and safety procedures.
• Ensure food and service meet quality standards.
• Prepare budget and cost estimates.
• Address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Reliability

Organized

Ability to work under pressure

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Order merchandise
• Authorize return of merchandise
• Assign sales workers to duties
• Resolve issues that may arise, including customer requests, complaints and supply shortages

Supervision

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Handling heavy loads

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Accurate
• Reliability
• Organized
• Are you currently legally able to work in Canada?

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