food service supervisor

Silver Dragon Restaurant; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local restaurant in Banff is seeking a dedicated individual responsible for managing staff, ensuring quality control in food service, and addressing customer concerns. This role requires strong communication skills, flexibility, and the ability to work efficiently under pressure. Ideal candidates should have at least 3 years of experience in a restaurant setting and hold a high school graduation certificate. This is a permanent position offering 30 hours of work per week.

Qualifications

• 3 years to less than 5 years of experience in a restaurant.
• Knowledge of the establishment's culinary genres.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Prepare and submit reports.
• Establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 3 years to less than 5 years

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 5-10 people

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Other details

• Work Term : Permanent
• Work Language : English
• Hours : 30 hours per week