Food Partner Manager

Hungry-Marketplace-4; Toronto; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Health and Dental Insurance

Stock Options / Equity incentives

Paid time off

Job summary

HUNGRY is recruiting a Food Partner Manager to own the success of the partner network. You will onboard new partners, maintain menus, and be the daily point of contact for restaurants and chefs, driving improvements that increase partner sales.

You will collaborate with Marketing and Tech teams to refine menus and the partner dashboard, ensuring accurate data and strong partner relationships in a fast-paced catering environment.

Qualifications

• Minimum of 2+ years of catering sales experience or food partner management experience in a high-volume environment
• Food knowledge required to create menus in collaboration with the chefs in your market
• Demonstrated customer relations experience including direct outreach to establish business
• Be able to oversee multiple accounts simultaneously
• Experience creating menus for various catering needs and knowledge of portioning and dietary restrictions
• Tremendous attention to detail
• Opportunistic drive and tenacity
• Excellent organizational techniques
• Excellent oral and written communication skills
• Poised and personable presentation techniques
• Positive and proactive attitude

Responsibilities

• Food partner relationship management, and retention
• Successfully onboard new partners onto the platform and ensure a smooth launch
• Collaborate with our Food Partner network to create new menus and gather additional menus from chefs and restaurants
• Ensure order accuracy by verifying that all catering and delivery data is valid and current
• Collaborate with Marketing Department on promotional emails and materials
• Assist Tech Team with creating and designing enhancements and improvements to the website or vendor dashboard
• Support in any day to day incidents and issues; acting as the main point of contact for our Food Partner network and collaborating with our Sales, Operations, CS teams
• Build brand recognition and credibility with our Food Partner network

Job description

Who We Are

HUNGRY is revolutionizing workplace dining with an unwavering commitment to obsessive hospitality and flawless execution. Founded in 2016 by entrepreneurs Eman Pahlavani and Jeff Grass, HUNGRY connects corporate offices in over 30 cities across the United States and Canada with top-tier chefs and local restaurants to deliver extraordinary culinary experiences. From large-format catering and memorable events to individually packaged group meals, snacks, and pantry solutions, HUNGRY ensures every detail is thoughtfully handled to prioritize quality and convenience. Rooted in a mission of social responsibility, HUNGRY fosters local economic growth while embracing eco-friendly practices — donating one meal for every two purchased, with more than 3 million meals donated to date.

The Role

As a Food Partner Manager at Hungry, you'll own the success of our current partner network. You'll keep menus accurate, guide new partners through onboarding and getting set up with Hungry, and be the day-to-day point of contact restaurants and chefs count on. You'll track how specific items and menus are performing with our clients and turn that into real-time feedback partners can actually use, then work directly with the restaurant or chef to make adjustments that grow their sales.

What You'll Do

• Food partner relationship management, and retention
• Successfully onboard new partners onto the platform and ensure a smooth launch
• Collaborate with our Food Partner network to create new menus and gather additional menus from chefsand restaurants
• Ensure order accuracy by verifying that all catering and delivery data is valid and current
• Collaborate with Marketing Department on promotional emails and materials
• Assist Tech Team with creating and designing enhancements and improvements to the websiteor vendor dashboard
• Support in any day to day incidents and issues; acting as the main point of contact for our Food Partner network and collaborating with our Sales, Operations, CS teams
• Build brand recognition and credibility with our Food Partner network

• Minimum of 2+ years of catering sales experience or food partner management experience in a high-volume environment

• Food knowledge required to create menus in collaboration with the chefs in your market
• Demonstrated customer relations experience including direct outreach to establish business
• Be able to oversee multiple accounts simultaneously
• Experience creating menus for various catering needs and knowledge of portioning and dietary restrictions
• Tremendous attention to detail
• Opportunistic drive and tenacity
• Excellent organizational techniques
• Excellent oral and written communication skills
• Poised and personable presentation techniques
• Positive and proactive attitude

• Compensation Range: $60,000-$65,000 CAD (dependent on experience)

• Health and Dental Insurance Options
• Equity incentives/Stock Options
• Paid and Sick Time Off

HUNGRY is an Equal Opportunity Employer dedicated to building an inclusive and diverse workforce. We are committed to providing equal employment opportunities to qualified individuals, regardless of race, color, religion, sex, national origin, age, sexual orientation, marital status, familial status, genetic status, veteran’s status, handicap or disability, or any other classification protected by applicable law. This governs all aspects of employment, including recruitment, hiring, compensation, benefits, termination, and all other terms and conditions of employment. The Company is committed to providing reasonable accommodations to employees when necessary to perform the essential functions of their job.