Food Frontline Associate - Fast-Paced, Flexible Shifts

Marks and Spencer; Westbourne; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find what they need, even during busy periods.

You’ll use Sparks App and in-store devices to enhance the customer experience, work across store areas, stay flexible, and represent the brand with resilience and enthusiasm every shift.

Qualifications

• Frontline role requiring resilience and energy.
• Able to deliver five-star service at pace.
• Willingness to learn and adapt to changing customer demand.

Responsibilities

• Confidently recommend and sell new food products to customers.
• Deliver high-quality service to ensure customers feel valued.
• Utilize Sparks App and in-store devices to enhance the shopping experience.
• Work across different store areas to meet changing demands.
• Be a reliable, brand-aligned presence during busy periods.

Skills

Customer service

Team player

Flexibility

Digital confidence

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find what they need, even during busy periods.

You’ll use Sparks App and in-store devices to enhance the customer experience, work across store areas, stay flexible, and represent the brand with resilience and enthusiasm every shift.