Food & Beverage Training and Development Manager Fairmont Jasper Park Lodge

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 65,000 - 85,000; Full time

Job summary

A premier resort in Alberta is seeking a Food & Beverage Training and Development Manager. This position involves overseeing F&B training programs, conducting training courses, and developing objectives that align with the hotel's philosophy. Ideal candidates will have at least three years of luxury hotel experience, strong multi-tasking abilities, and proficiency in Microsoft Office. The role offers various staff perks including subsidized accommodation and meal benefits.

Benefits

Subsidized staff accommodation

Complimentary meal in staff cafeteria

Access to Employee Travel Program

Discounts on hotel services

Qualifications

• Three years' experience in hotel Food and Beverage operation, preferably in a luxury property.
• Ability to handle assignments in a fast-paced, high-pressure environment.
• Ability to maintain professionalism under pressure.

Responsibilities

• Oversee all F&B training and development programs.
• Conduct various training courses for restaurants.
• Develop training and development programs and objectives.
• Assess training needs and provide feedback to align with F&B goals.

Skills

Multi-tasking

Professional attitude

Computer proficiency

Tools

Microsoft Office

Job description

Food & Beverage Training and Development Manager - Fairmont Jasper Park Lodge

Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the Canadian Rockies and landscapes.

Job Description: Reporting to the Director, Food and Beverage, this position is responsible for supporting the mission to Turn Moments into Memories. The F&B Training Manager will oversee all F&B training and development and ensure that learning activities support the Accor philosophy of recognizing talent and valuing contribution.

• Assess each department’s training & development programs and provide feedback to align with F&B goals and the hotel’s vision.
• Conduct various training courses for restaurants (e.g., Suggestive Selling, Product Training, Service Standards).
• Maintain a database of proserve for all of the F&B division.
• Actively participate in all Food & Beverage recruitment initiatives.
• Keep staffing forecasting up to date in accordance with budget and Watson standards.
• Develop standardized interview questions for each role within the division.
• Participate in recruitment meetings to ensure accurate information is communicated.
• Coordinate the actions of Food & Beverage leaders and teams in the Talent Journey (Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility, and Satisfaction & Engagement) to provide business support through collaboration and coaching.
• Conduct annual training and development needs assessment.
• Develop training and development programs and objectives.
• Focus on training and auditing LQA standards with leaders and colleagues.
• Develop and maintain division communications (internal bulletin boards and emails) to inform colleagues about training and development events and resources.
• Conduct follow-up studies of all completed training to evaluate and measure results.
• Other job related tasks as needed.

Qualifications

• Three years’ experience in hotel Food and Beverage operation – luxury property preferred.
• Demonstrate the ability to multi-task and handle assignments in a fast-paced, high-pressure environment.
• Ability to maintain a professional attitude when working with management, hourly associates, and external contacts while under pressure and deadlines.
• Proficiency with computer software, including Microsoft Office (Word, Excel, PowerPoint).

Job Perks & Benefits

• Subsidized staff accommodation provided.
• Complimentary meal in staff cafeteria each shift.
• Access to Employee Travel Program.
• Discounts on hotel Food & Beverage, Spa and Golf Memberships.

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Jasper Park Lodge | Fairmont Mountain Meetings