Food & Beverage Supervisor Jasper AB Silverwater Chateau

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading hospitality company in Jasper, Canada, is seeking a Food & Beverage Supervisor. The role involves overseeing operations, customer interaction, and managing staff in a beautiful, scenic environment. The ideal candidate will have supervisory experience, a positive attitude, and strong knowledge of food and beverage service. Competitive compensation starts at $20/hour, along with several perks including discounts and wellness resources.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health and wellness resources

Qualifications

• Minimum three years of experience in restaurant operations with supervisory experience.
• Neat and clean in appearance and work habits.
• Ability to deal with guest challenges and solve problems.

Responsibilities

• Act as the Location Manager in the absence of the manager.
• Interact with customers and maintain high levels of customer service.
• Ensure the restaurant area is clean and organized at all times.

Skills

Excellent communication skills

Food & beverage service knowledge

Positive attitude

Ability to motivate and train staff

Ability to motivate and train staff

Education

Hospitality certification

Proserve certification

WHIMIS certification

Job description

Food & Beverage Supervisor Jasper AB Silverwater Chateau

Pursuit Collection Jasper, AB – $20 an hour – Full-time position starting March 2025.

What will you do in this job?

• Act as the Location Manager in the absence of the Manager covering vacation and days off.
• Preparation and verification of daily cash reports.
• Ensuring accurate cash, debit, and credit card transactions.
• Involved in the placing of and receiving food orders.
• Coordinate food and beverage inventories.
• Interact with customers and maintain the highest level of customer service.
• Receive payment for all services provided to the customer.
• Listen to and resolve any customer complaints.
• Ensure the restaurant area is clean and organized at all times.
• Serve tables, bartend as required.
• Uphold the high standard of environmental stewardship expected for all employees.
• Report all maintenance and repair needs to the Location Manager.
• Report and assist the Location Manager with performance management of employees.
• Ensure opening and closing checklists are up to date and being used properly daily.
• Provide detailed daily communications to staff via lineups and on the floor discussion, to leadership via shift pass ons, and daily shift reports outlining the shift in detail.
• Motivate staff and have an influential part in team building and bonding.
• Lead GEM and tour functions; printing and advance review of BEOs.
• Setup and service of all events – ensuring no details are missed and the guest experience is seamless.
• Completion of GEM and Tour Billing ensuring accuracy and timeliness.

What will you be compensated with?

• Starting wage of $20.00 per hour.

Perks and benefits include:

• Join an inclusive, global team and make life‑long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

What skills and experience do you need?

• Hospitality certification preferred.
• Minimum three (3) years’ experience in restaurant operations with supervisory experience.
• Proserve and WHIMIS certification.
• Excellent knowledge of food & beverage service.
• Good knowledge of wine, spirits and beer.
• Excellent communication, interpersonal, guest and public relations skills.
• Neat and clean in appearance and work habits.
• Ability to accept and give direction.
• Ability to motivate, train and provide on‑going coaching.
• Be able to work with minimal supervision.
• Be able to work within a team.
• Positive attitude.
• Ability to deal with guest challenges and solve problems as they arise.
• Be able to work all shifts including split shifts.

Work environment:

• Beautiful, iconic, unforgettable, and inspiring location with natural scenery.
• Fun – meeting team members from across the globe and participating in team events.
• Independent – spending days in and around the properties.
• Remote – surrounded by trees, lakes, and blue‑bird skies.
• Busy – physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance).
• Flexible – duties may change based on team and company needs.

Equal Employment Opportunity: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! If you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.