Food & Beverage Supervisor (Evening) I Full Time | Valhalla Hotel & Conference Centre

Silver Hotel Group; Greater Sudbury; On-site; CAD 52,000 - 64,000; Full time

Benefits offered by this job

Education Reimbursement

RRSP Matching Program

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Team Building Events

Culture of Recognition Program

Hotel Stay Discounts

Job summary

Silver Hotel Group's Skal Restaurant in Thunder Bay, ON is seeking a Food & Beverage Supervisor (Evening) to lead and inspire the team, ensuring exceptional guest experiences in outlets and banquets. The role requires an energetic, self-motivated leader who models SHG values and drives service excellence in a fast-paced environment.

You will direct the Skal restaurant team, uphold service standards, manage inventories, and collaborate with F&B colleagues to deliver smooth evening service while

Qualifications

• Post-secondary Food & Beverage/Hospitality/Culinary education preferred.
• Strong communication and organizational skills with ability to multi-task.
• Hands-on training approach and leadership style to motivate the team.
• Proficient in Excel and MS Office applications.

Responsibilities

• Provide personalized and exceptional guest service at every opportunity.
• Direct, delegate, and coordinate Skal restaurant team members.
• Build guest relations with guests, corporate clients, and travellers.
• Ensure quality control inspections and service standards.
• Assist in Banquets as needed and coordinate events.
• Maintain inventories and par levels; requisition as needed.
• Ensure health and safety policies are followed.
• Coach, motivate, and develop team members daily.

Skills

Leadership

Guest service

Communication

Organizational skills

Training & development

Excel

Team coaching

Education

Post-secondary Food & Beverage/Hospitality/Culinary education

Tools

Excel

Microsoft Word/Office/Outlook

Job description

Food & Beverage Supervisor (Evening)

We are currently hiring for a Food & Beverage Supervisor (Evening) to provide evening supervision in our Skal Restaurant at our Valhalla Hotel & Conference Centre location in Thunder Bay, ON. The Food & Beverage Supervisor is a detail-oriented leader focused on providing creating outstanding guest experiences and exceptional guest service in the Food & Beverage Outlets and in Banquets as required. The Food & Beverage Supervisor is required to work closely with the Food and Beverage team to ensure a successful experience for our guests. As a member of the Food & Beverage team, the Food & Beverage Supervisor is responsible for leading the team in the successful execution of service in the Outlets while maintaining the highest standards of quality and service. This position requires an energetic, self-motivated, detail-oriented leader with a passion for providing above and beyond to provide guests with outstanding experiences. This leadership roll inspires team members and leads by example with the goal of developing a highly motivated, committed team. The Food & Beverage Supervisor is a role model and leader consistently exhibiting Silver Hotel Groups values with guests and team members providing hands on leadership contributing to efficient operation of the restaurant to ensure a successful experience for our guests. This important position is responsible for supervising the F&B operations, which include outlets and banquets, compensation for this position includes banquest service charge in addition to base salary.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

• Provide personalized and exceptional guest service at every given opportunity.
• Responsible for directing, delegating, and coordinating the Skal restaurant team members;
• Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets;
• Responsible for quality control inspections, and service standards implementation/execution;
• Responsible for assisting in Banquests as needed
• To work closely with all employees and lead the team in service to ensure all meeting details, and function specifications are executed;
• Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products;
• Ensures the team members are aware of and follow all health and safety policies and procedures.
• Preparing for and facilitating meetings with employees and management;
• Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service;
• Responsible for coaching, motivating, planning, and assisting team members on daily basis;
• Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards;
• Perform other duties as assigned.

What We Are Looking For…

• Post-secondary Food and Beverage/Hospitality/culinary education preferred;
• Knowledge and experience with menu costing and food and beverage cost controls;
• Established relationships with local food and beverage suppliers an asset;
• Experience in a unionized environment preferred;
• Strong track record in menu and service design;
• Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service;
• Strong communication and organizational skills with the ability to multi-task and work well under pressure;
• Ability to achieve deadlines while focusing on departmental/hotel fiscal results;
• Proficient in EXCEL, Microsoft Word/Office/Outlook;
• Ability to work cohesively with all team members in all departments.

This positing is for an existing vacancy

About Valhalla Hotel & Conference Centre

https://www.silverhotelgroup.com/hotel/valhalla-hotel-conference-centre/
Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs.

About Silver Hotel Group

https://www.silverhotelgroup.com/
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.