Food and Beverage Supervisor

PURE Canadian Gaming; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A gaming and entertainment venue in Canada is seeking a Food & Beverage Supervisor to assist in managing the department and ensure superior guest satisfaction. Responsibilities include overseeing food and beverage operations, staff supervision, and assisting with inventory and scheduling. Ideal candidates should have supervisory experience, strong food and beverage knowledge, and excellent communication skills.

Qualifications

• Prior supervisory experience preferred.
• Strong Food and Beverage knowledge.
• 3 – 4 years’ experience working in Food and Beverage operations.
• Excellent communication skills.
• Computer knowledge.
• Proserve certification.
• Individuals 18 years or over.
• Ability to obtain a security clearance.
• Pleasant, out-going, energetic individuals.
• Team player with an easy-going personality.
• Willingness to learn.

Responsibilities

• Assist the Food and Beverage Manager in managing the department.
• Help with scheduling staff and inventory control.
• Handle customer inquiries and complaints promptly.
• Supervise staff and foster cooperation and efficiency.
• Assist in ordering food and managing restaurant operations.

Skills

Customer Service

Decision Making and Judgement

Supervisory and Mentoring

Communication

Tools

Point of Sales system

Job description

Title

Food & Beverage Supervisor

Reports To

Food & Beverage Manager

Summary

The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall food and beverage operations at the casino.

Core Competencies

• Customer Service
• Decision Making and Judgement
• Supervisory and Mentoring
• Communication

Job Duties

• Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction.
• Assist with scheduling staff.
• Assist with Inventory and Cost Control.
• Handle customer inquiries and complaints in a quick and effective manner.
• Assist with basic restaurant operations.
• Able to motivate staff.
• Ensure policies and standards are adhered to.
• Supervise staff, building morale and fostering an environment of co-operation and efficiency.
• Assist with ordering food, including food and alcohol.
• Assist staff members in dealing with difficult patrons, including any food and or beverage concerns.
• Assist in employee evaluations and discipline when required.

Requirements

• Prior supervisory experience preferred.
• Strong Food and Beverage knowledge.
• 3 – 4 years’ experience working in Food and Beverage operations.
• Excellent communication skills.
• Computer knowledge.
• Point of Sales system knowledge.
• Proserve certification.
• Individuals 18 years or over.
• Available to work all shifts, including evenings, weekends, and holidays.
• Ability to obtain a security clearance.
• Pleasant, out-going, energetic individuals.
• Someone who is enthusiastic.
• Team player.
• Easy going personality.
• Willingness to learn.

Work Conditions

• Must be able to stand for prolonged time periods.
• Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and / or walking.
• Must be available to work all shifts including evenings, weekends, and holidays.
• Must be able to work in a fast-paced working environment.