Food and Beverage Supervisor

JRoss Recruiters; Central Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A recruitment agency is looking for an experienced supervisor for a restaurant in Orillia, Ontario. The role demands strong leadership and communication skills, along with supervisory experience in the hospitality sector. The ideal candidate will ensure high service standards, manage staff schedules, and maintain guest satisfaction. This opportunity offers a permanent position with various corporate culture benefits including health coverage and career growth opportunities.

Benefits

Comprehensive health and dental benefits

Pension plan with employer contributions

Staff discounts on dining and amenities

Qualifications

• Minimum 2 years’ supervisory experience in a full-service restaurant, lounge, or bar.
• Smart Serve and Food Handlers certification required.
• Ability to work flexible hours in a 24/7 operation.

Responsibilities

• Supervise daily operations of the restaurant or lounge.
• Provide leadership to front-line staff to ensure service standards.
• Monitor guest satisfaction and resolve concerns promptly.

Skills

Leadership

Communication

Organizational abilities

Education

Post-secondary education in Hospitality Management

Job description

• Supervise the daily operations of a restaurant, lounge, or outlet within the complex
• Provide hands-on leadership to front-line staff, ensuring service standards are consistently met
• Assist with scheduling, staffing, and shift management to optimize operations and meet business needs
• Deliver ongoing coaching, training, and development to team members, fostering a culture of engagement and performance
• Act as a point of continuity and leadership in the absence of management, ensuring smooth operations at all times
• Monitor guest satisfaction, resolve concerns promptly, and model the highest level of customer service
• Maintain a safe, clean, and compliant work environment through regular inspections and adherence to policies and regulations
• Support promotions, entertainment events, and special functions within outlets
• Assist with performance metrics, financial objectives, and other administrative duties as required

Requirements

• Minimum 2 years’ supervisory experience in a full-service restaurant, lounge, or bar
• Post-secondary education in Hospitality Management or a related field preferred
• Smart Serve and Food Handlers certification required (WHMIS training provided)
• Knowledge of Employment Standards, Health & Safety, and Liquor License Act requirements
• Strong leadership, communication, and organizational abilities
• Proven ability to thrive in a high-volume, fast-paced environment
• Experience in a unionized environment is considered an asset
• Ability to work flexible hours in a 24/7 operation, including evenings, weekends, and holidays

Corporate Culture

• Comprehensive health and dental benefits package
• Pension plan with employer contributions
• Career growth opportunities within a large-scale hospitality and entertainment environment
• Staff discounts on dining and amenities
• Supportive and collaborative team culture
• Ongoing training and leadership development opportunities
• A dynamic, guest-focused workplace with exposure to a variety of outlets and events

Position Type

Permanent

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