Food and Beverage Server

Bullocks Bistro; Yellowknife; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local restaurant in Yellowknife seeks a motivated individual to serve food and beverages and supervise staff. Candidates must have a secondary school graduation certificate and at least 1 year of relevant experience. The position requires excellent communication skills, customer focus, and the ability to work in a fast-paced environment.

Qualifications

• Must be of legal age to mix and serve alcoholic beverages.
• 1 to 2 years of experience in a similar role.
• Serving It Safe program certification is required.

Responsibilities

• Greet patrons and serve food and beverages.
• Address customers' complaints or concerns.
• Supervise other servers and staff.

Skills

Client focus

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Job description

Overview

• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work site environment

• Hot
• Noisy

Work setting

• Restaurant
• Relocation costs not covered by employer

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Assist clients / guests with special needs
• Provide customer service

Supervision

• 1 to 2 people

Certificates, licences, memberships, and courses

• Serving It Safe program certification

Computer and technology knowledge

• Point of sale system

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the above-indicated required certifications?