FOH SUPERVISOR / SERVER / BARTENDER

Industria Pizzeria; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

A modern restaurant in Halton Region is looking for a supervisory team member. You will oversee staff, ensure food quality, and handle customer interactions. Experience in managing restaurant operations and a passion for Italian cuisine is essential. Join a vibrant team focused on service quality and enjoyment.

Responsibilities

• Supervise, serve, and bartend during shifts.
• Recruit and train staff to maintain standards.
• Monitor health and safety compliance.
• Ensure quality of food and beverage preparation.
• Handle customer inquiries and complaints promptly.
• Manage cash and analyze budget variances.

Job description

Job Description

• Hybrid role between supervising / serving / bartending role
• assess staffing requirements and recruit staff when needed
• train and coach staff
• manage staff performance in accordance with established standards and procedures
• ensure staff know and adhere to established codes of practice
• organize and monitor staff schedules
• co-ordinate restaurant operations during each shift
• monitor adherence to health, safety and hygiene standards in kitchen and restaurant
• keep records of health and safety practices
• ensure compliance with restaurant security procedures
• oversee preparation of food and beverage items
• ensure adherence to set recipes
• ensure quality of food and beverage presentation
• interact with customers to ensure all inquiries and complaints are handled promptly
• total restaurant receipts and reconcile with sales
• ensure cash management procedures are completed accurately
• analyze budget variances and take corrective actions
• plan and monitor restaurant sales and revenue
• organize and supervise marketing and promotional activities
• prepare and analyze management reports
• check and order supplies of non-food items
• identify and estimate beverage supply requirements and place orders with suppliers
• check quality of deliveries and documentation
• ensure correct storage of supplies
• arrange for maintenance and repairs of equipment and services

Industria Pizzeria + Bar is a modern pizzeria offering a fusion of authentic and modern Italian cuisine – SFIZI style! What is that ‘S’ word? SFIZI are Italy’s version of tapas or sharing plates. Italians love to share and the plates and portions are designed to do so. Enjoy the very best of Italian food and a finely catered selection of wines and cocktails. We are a place where everybody knows your name and where family and friends choose to meet for special occasions. We are well-known for the quality and generosity of our plates – you will never leave with an empty stomach!