Floor Lead: Customer Experience & Sales Coach

Abercrombie and Fitch Co.; Vaughan; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company located in Vaughan, Canada, seeks a Key Lead to ensure quality in-store experience and guide Brand Reps and Stock Associates. Responsibilities include initiating store operations and driving performance by enhancing customer experience. Candidates should have retail experience and a high school diploma. Benefits include a quarterly bonus, merchandise discount, and opportunities for career advancement.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• 1 year of retail experience preferred.
• No supervisory/management experience required.
• Able to work at least 12-16 hours per week.

Responsibilities

• Ensure all customers receive quality in-store experience.
• Act as the Floor Supervisor providing guidance to Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility & Stress Tolerance

Multi-Tasking

Work Ethic

Education

High School Diploma/ GED equivalent

Job description

A leading retail company located in Vaughan, Canada, seeks a Key Lead to ensure quality in-store experience and guide Brand Reps and Stock Associates. Responsibilities include initiating store operations and driving performance by enhancing customer experience. Candidates should have retail experience and a high school diploma. Benefits include a quarterly bonus, merchandise discount, and opportunities for career advancement.