Flight Coordinator (Dispatch)

Flightpath; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading aviation company in Cambridge is seeking a Dispatch Team member to provide exceptional client experiences. Applicants should have over 2 years of experience in luxury hospitality or aviation, strong communication skills, and attention to detail. This role includes managing client needs, coordinating with crews, and ensuring seamless operations. Competitive hourly pay of $24-27 and opportunities for professional growth are offered.

Benefits

Competitive salary

Health and Wellness Spending Account

RRSP Matching Program

Paid time off and holiday leave

Opportunities for professional growth

Qualifications

• 2+ years of experience in luxury hospitality or aviation operations.
• Strong problem-solving and communication skills.
• Ability to manage multiple priorities effectively.

Responsibilities

• Ensure effortless and personalized client journeys.
• Collaborate with staff and vendors for first-class experiences.
• Proactively manage travel challenges and communicate effectively.

Skills

Luxury hospitality experience

Customer service skills

Problem-solving skills

Attention to detail

Communication skills

Coordination abilities

Proficiency in Microsoft Office Suite

Job description

Join Flightpath Charter Airways – Where Excellence in Hospitality Takes Flight

At Flightpath Charter Airways , wedon’tjust fly—we create exceptional experiences. Our team is dedicated to delivering seamless,first-classservice with precision, care, and attention to detail. If you have a passion for hospitality and thrive in a fast-paced aviation environment, we invite you to be part of our journeyas a member of our Dispatch Team.

Role Description

Deliver Unparalleled Hospitality

• Ensure each client’s journey is effortless and personalized, catering to their needs with warmth, professionalism, and discretion.
• Anticipate and accommodate special requests, providing bespoke solutions that enhance their travel experience.

Go Above & Beyond in Service

• Offer tailored recommendations, from luxury ground transportation to gourmet in-flight catering, ensuring every detail aligns with our clients’ expectations.
• Collaborate with pilots, crew, and service vendors to provide seamless, first‑class experiences from departure to arrival.

Master the Art of Precision & Coordination

• Proactively address potential travel challenges, ensuring smooth operations with minimal disruptions.
• Monitor flights in real time, maintaining clear and timely communication with clients, flight crews, and operational teams.
• Support pilots with pre‑flight preparations, securing necessary approvals and coordinating logistics with meticulous attention to detail.

Build Trust Through Transparency & Expertise

• Communicate flight details clearly and professionally, setting expectations while maintaining a client‑first approach.
• Keep detailed records of flight plans, journey logs, and trip itineraries, ensuring compliance with Transport Canada regulations.

Qualifications

• 2+ years of experience in luxury hospitality, customer service, or aviation operations.
• A genuine commitment to elevating the client experience with thoughtful service.
• Strong problem‑solving skills, anticipating challenges and finding proactive solutions.
• Meticulous attention to detail, ensuring accuracy in flight operations and client preferences.
• Exceptional communication and coordination abilities, creating seamless experiences for clients and crew.
• Expert proficiency in Microsoft Office Suite, with the ability to quickly adapt to new systems.
• Ability to manage multiple priorities while balancing safety, service excellence, and operational needs.
• Familiarity with business aviation, airport operations, and time zone differences is an asset.

Hours of Work

• Rotational shifts in a schedule, including mornings, afternoons, nights, weekend and holidays.

Work Location

• Cambridge, ON (on-site)

What we Offer

• Competitive salary ($24‑27 / hour)
• Health and Wellness Spending Account
• RRSP Matching Program
• Paid time off and holiday leave
• Casual dress
• Opportunities for professional growth and career development
• Collaborative team environment

How to Apply

• Send cover letter and resume to [e-mail] by December 1 at 5 p.m.