Flight Attendant

PAL Airlines; San Juan de Terranova; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading airline company in Atlantic Canada is seeking Flight Attendants who are passionate about safety and customer service. Key responsibilities include enforcing safety protocols, providing excellent customer service, and managing operational challenges. Candidates must be at least 19 years old, bilingual in English and French, and have completed specific training. This role offers a competitive benefits package including personal travel privileges and comprehensive health benefits.

Benefits

Personal travel privileges

Comprehensive health benefits

Defined Contribution Pension Plan

Employee Stock Purchase Plan

Tuition Assistance Program

Monthly schedule with bidding for days off

Qualifications

• Must be at least 19 years of age.
• Ability to travel in the US without restrictions.
• Must maintain an Airport Restricted Area Identification Card.
• Fluent in French and English.
• Preference for candidates with customer service experience.

Responsibilities

• Enforce Transport Canada policies and procedures.
• Demonstrate emergency protocols to ensure passenger safety.
• Deliver high quality customer service throughout travel.
• Assist with operational challenges and passenger concerns.

Skills

Interpersonal skills

Communication skills

Time management

Customer service experience

Education

Completion of Flight Attendant Academy or CT201 Training Program

Job description

As one of the largest airlines in Atlantic Canada, PAL Airlines offers unique opportunities to fly in an array of locations from the most remote settings to the biggest cities in the country with 27 destinations in Newfoundland & Labrador, Nova Scotia, New Brunswick, Quebec, and Ontario.

At PAL Airlines we are dedicated to provide air travelers with reliable, on‑time performance, and an enjoyable travel experience. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast‑paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!

PAL Airlines is looking for Flight Attendants with a passion for safety and customer service to join our award‑winning team in Halifax, Montreal and St. John’s.

Responsibilities

• Enforce all Transport Canada policies/procedures to ensure compliance with PAL Airlines and Air Operator standards.
• Demonstrate and explain emergency protocols to ensure passenger safety throughout flights.
• Communicate important flight information and updates to all passengers and crew.
• Deliver high quality customer service standards throughout all phases of the travel experience.
• Assist with the resolution of unexpected operational challenges and passenger concerns.
• Successfully work both independently and within a team to fulfil operational needs.
• Represent PAL Airlines with professionalism and respect to all travelers.
• Provide first aid and medical assistance when required.

Why work for PAL Airlines?

PAL Airlines values its employees and offers a competitive benefits package.

The Perks of being one of our PALs

• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

Our Flight Attendants also receive

• Per diems for your days worked
• Annual shoe and uniform allowance
• 10 guaranteed days off a month
• 2 weeks vacation and paid statutory holidays + 3 PAL days
• Monthly schedule provided with the ability to bid your days off

Qualifications

• Must be at least 19 years of age to meet the Canadian Liquor Legislation.
• The ability to travel in the US without restrictions and hold a valid passport (or Permanent Residency Card accompanied with the Visas necessary to work anywhere PAL Airlines operates).
• Must be able to maintain an Airport Restricted Area Identification Card (requires a 5-year traceable history, a clear criminal record and a Canadian Citizenship or Permanent Resident Card).
• The ability to speak French and English.
• Completion of the Flight Attendant Academy or the In‑flight Institute Online Training Program – CT201 prior to commencing employment.
• Preference given to candidates with customer service experience.
• Exceptional interpersonal, communication, time management, and customer service skills.
• Criminal record check prior to employment.
• The availability to travel away from home for extended periods of time.
• Must successfully complete an initial 5‑week full‑time training program
• Flexibility to work all shifts and adapt to fluctuations in shift times due to operational and/or unforeseen situations.

Applications will be reviewed on an ongoing basis.

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.