Flexible CSR & Sales Pro — Multi-Channel Support

JunkLuggers Canada; Drummondville; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading service provider in Drummondville is seeking a Universal Call Center Rep to provide exceptional customer assistance. You will handle inquiries, book appointments, and communicate with customers through various channels. The ideal candidate has at least 1 year of sales experience and strong communication skills. This role offers a flexible schedule with a minimum of 20 hours per week based on operational needs.

Qualifications

• At least 1 year of sales experience is required.
• Strong verbal and written communication skills are essential, including proper grammar and spelling.
• Availability to work at least 20 hours per week following the stated hours.

Responsibilities

• Address a broad spectrum of customer needs, from booking an appointment to handling general inquiries.
• Communicate directly with customers regarding current and future service requests.
• Evaluate customer needs and provide flexible and effective options.

Skills

Sales experience

Strong verbal and written communication skills

Empathy

Job description

A leading service provider in Drummondville is seeking a Universal Call Center Rep to provide exceptional customer assistance. You will handle inquiries, book appointments, and communicate with customers through various channels. The ideal candidate has at least 1 year of sales experience and strong communication skills. This role offers a flexible schedule with a minimum of 20 hours per week based on operational needs.