Fleet Service Advisor - Client Care & Scheduling
Donnelly Ford Lincoln
Ottawa
On-site
CAD 60,000 - 80,000
Full time
Job summary
A leading automotive dealership located in Ottawa is seeking an experienced Fleet Service Advisor to join their team. The successful candidate will manage maintenance scheduling and serve as a liaison between fleet customers and the technical team. Strong customer service skills and a background in a dealership environment are required. This position offers competitive compensation ranging from $22 to $25 per hour, along with benefits and opportunities for advancement.
Benefits
Industry leading compensation
Competitive benefits package
Ongoing training and development
RRSP matching
Free parking
Qualifications
- Must be passionate about customer service and building relationships.
- Ability to work in a team and possess strong interpersonal skills.
- Experience in a dealership environment is preferred.
Responsibilities
- Guide fleet customers through maintenance scheduling.
- Communicate vehicle issues to technicians effectively.
- Maintain all guest information accurately in the management system.
Skills
Teamwork and interpersonal skills
Excellent listening skills
Problem-solving skills
Attention to detail
Computer skills
Experience in fast-paced environments
Education
Minimum of one year service advisor experience
Tools
A leading automotive dealership located in Ottawa is seeking an experienced Fleet Service Advisor to join their team. The successful candidate will manage maintenance scheduling and serve as a liaison between fleet customers and the technical team. Strong customer service skills and a background in a dealership environment are required. This position offers competitive compensation ranging from $22 to $25 per hour, along with benefits and opportunities for advancement.