Fixed Networks Americas RBC Customer Engineer

Nokia; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a passionate Customer Engineer to enhance network solutions. In this role, you will tackle complex challenges in system integration, network deployment, and IT integration. Your expertise in access technologies and protocols will be crucial in ensuring smooth transitions and customer satisfaction. Join a team committed to creating impactful technology in a collaborative and inclusive environment, where your contributions will help shape a sustainable future. If you thrive in dynamic settings and enjoy delivering high-quality results, this opportunity is perfect for you.

Benefits

Continuous learning programs

Well-being programs

Employee resource groups

Mentoring opportunities

Qualifications

• 3+ years of professional experience in network engineering.
• Experience with system integration and network deployment.

Responsibilities

• Plan, design, and execute network deployments.
• Manage migration activities and ensure customer satisfaction.

Skills

Network Deployment

System Integration & Verification

Access technologies (GPON, XGS-PON, 25G, DSL, DOCSIS)

Layer 2/Layer 3 protocols

IT Integration

Education

Degree in Engineering or relevant field

Tools

Element Management Systems

Nokia's AMS 5520

Altiplano

Job description

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Join to apply for the Fixed Networks Americas RBC Customer Engineer role at Nokia

Job Description

Are you a passionate and experienced Customer Engineer with a deep understanding of Nokia FTTx and SDAN technologies? We're seeking a skilled individual to join our team and play a crucial role in ensuring the successful integration and deployment of our network solutions. You'll be responsible for activities such as planning, designing, executing network deployments, and managing migration activities. Your expertise in network element integration, IT integration, and legacy exit will be key to ensuring customer satisfaction and smooth transitions. If you enjoy tackling complex technical challenges and delivering high-quality results, we encourage you to apply!

How You Will Contribute and What You Will Learn

• System Integration & Verification involving planning, design, and execution
• Network Deployment Detailed Design including developing configuration templates for software, hardware configuration, IP addressing, VLAN, Capacity, and QoS plans
• Network Element Integration including customizing documentation, software updates, establishing connectivity, testing alarms, timing, synchronization, redundancy, call flows, services, and customer/country-specific tests for acceptance
• Migration Execution and Legacy Exit involving planning, execution, and management of migration activities including decommissioning obsolete equipment
• IT Integration including OSS integration with element management systems and customization for provisioning and fault management systems

Qualifications

Key Skills and Experience

• Degree in Engineering or relevant field and 3+ years professional experience
• Access technologies (GPON, XGS-PON, 25G, DSL, DOCSIS)
• Layer 2/Layer 3 protocols

Additional desirable skills include experience with:

• Element Management Systems such as Nokia's AMS 5520 and Altiplano
• Product Testing
• IPTV and SIP voice services
• SDAN / NETCONF / YANG
• Network engineering and design

About Us

Come create technology that helps the world act together. Nokia is committed to innovation and leadership across mobile, fixed, and cloud networks. Your work here will positively impact lives and contribute to a more sustainable, inclusive world. We foster an inclusive culture where new ideas are welcomed, and everyone is empowered to succeed.

What We Offer

Nokia provides continuous learning, well-being programs, employee resource groups, mentoring, and diverse teams in an inclusive environment where people thrive and are empowered.

Nokia is an Equal Opportunity Employer and committed to inclusion. We are recognized globally for our commitment to ethics and gender equality, and we respect all individuals regardless of characteristics protected by law.

Join us and be part of a company where you feel included and empowered.